Tree is a good analogy for corporate learning….

I have been admiring the many tree structures in Singapore – each tree having its own unique branching. It is just so fascinating to explore the variety of those amazing structures.

The leaves need sunlight and they will do whatever is necessary to maximise their absorption of the sunlight. The other parts of the tree know that if the leaves do not get the sunlight, the entire tree will suffer and die.

So it is with the frontliners and the customers. The frontline staff will do whatever it is necessary to maximise the customers’ satisfaction, as leaves towards sunlight.

The rest of the organisation will likewise, be the branches, the stems, the roots, together support the leaves to get the ‘maximum sunlight’.

The amazing structure of the branches is as a result of helping the leaves to get the sunlight. The strength of the trunk is to support the branches. The roots are to maximise intake of nutrients and water, even in unfavourable conditions.

Together the entire tree develops different coping strategies so that it has the highest chance of survival.

It has to be holistic and the entire tree as one entity. So it is with the life of an organisation.