3 Oct 2010

Value vs marketing

Those in marketing will not like me for saying this…

Often a company hires a strong marketing team, train them up to speak on behalf of the organisation but these are most likely folks who have not ‘toiled and sweated’ alongside the backend.

Reflecting on my own journey running my tiny operation, I have spent very little on marketing and yet the work kept coming. Then I am awaken to the fact that serving with value, creating a bond with clients, allowing them to see the service and benefit my company brings to their organisation is the best marketing to be done.

Peter Drucker has said:

Culture eats strategy for breakfast

I did not read his or any other great thought leader’s ideas…I just followed what my own heavenly CEO put in my heart to do.

When clients experience value, they will come back. They will give referrals, i can choose the projects i want, i will continue to spread value to more companies, more countries…. It is not a numbers game.

So to ensure all my staff delivers value, I must focus on the culture within….

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Quotations:

God starts us out on a life course to fulfill a certain purpose and then, only when we are ready, He gives us course corrections. Like a good river pilot, He steers us away from troubled waters, and like a good coach, He never puts us in the game until we are ready. The journey is never boring.

REMEMBER THIS ABOUT YOU...

  Read this out loud to yourself, and mean it!!

  I am precious, valuable, lovable and capable.
  The world will not be the same without me.
  I make a difference in this world, in the community I live in.
  I can make another person smile.
  I am fearfully and wonderfully made.
  I sing for I am loved by a great God whose nature is to give  love, mercy and grace.

  [In Hindi]
  Mai amulya hoon.
  Yeh duniya mayray bina wahi nahin rahegi.
  Mayray hone say is duniya mein kuch badlav hai.
  Mujh se doosre ke chahre pay muskuraahat aati hai.
  Mujhe bhayankar se banaya gaya hai.
  Mujhe gaana hai ki ek mahaan; ishwhar mujhe pyaar karte.
  Hain aur mayray prati daya dikhaate hain.